Frequently Asked Questions


To request a delivery, you will need to download the app and create an account. Once you have done so, you can enter the details of your delivery, including the pickup and delivery addresses, and request a rider to pick up and deliver your package.
Yes, the app should have a tracking feature that allows you to view the location of your package in real-time and the estimated delivery time.
The types of packages that can be delivered will depend on the specific app and the capabilities of the dispatch riders. Many apps can handle small to medium-sized packages, but if you have a large or fragile item, you should check with the app to see if they can accommodate your package.
The payment method will depend on the specific app. Some apps will allow you to pay via in-app purchase, while others may require you to pay cash to the rider upon delivery.
Contact the app support team and let them know about the issue. They will investigate and give you an update on the status of your delivery and when you can expect it to be delivered.
Some apps may offer the option to schedule a delivery for a future date, while others may not. Contact the app support team to inquire about this option.

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